A: The pillow could last the average user anywhere from 5-8 years.

Q: Do the pillows get warm?

A: It depends on the cover fabric, if you want warm can use the plush velboa or velvet. If you want it cool, can use bamboo fiber fabric.

Q: Is there an odor to the pillow?

A: Like all memory foam there will be a slight odor to your pillow when you first pull it out of the package, simply allow a couple days for the pillow to air out or you can wash it to remove the odor.

Q: Do the pillows hold their shape?

A: Yes. Unlike many other memory foam pillows that flatten out after just a few months of use you will find that this pillow will last years. You may experience that your pillow seems to have flattened, simply knead the pillow to fluff it up and it will always return to its original size. Now, some people like the pillow more when it’s flatter, if you do leave it that way and it will continue to hold that shape.

Q: Why is the pillow hard/ soft? Can you make it softer/ harder?

A: Memory foam is a pressure and temperature sensitive material and it conforms to the warmth of your body. You must be sure to keep it at room temperature or warmer in order for it to soften.

And it is also can be customised the hardness. But customised hardness need an MOQ.

Q: Can you do customised design ?

A: Yes, OEM is acceptable. You can send us design drawing by email. Our engineer will help with adjust, to make it workable for real object.

Q: Do you know the FBA of AMAZON?

A: Yes, we are familiar with this. And we also help arrange the shipping for amazon clients.

Q: What's your payment?

A: T/T, L/C, Paypal, Western Union is available. It can be adjusted according to clients' requirements.

Q: What's your contact way?

A: You will find more details from the Following Part, that's " Contact Us"